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Istay Hotel Ciudad Juarez

ex. Holiday Inn Express

Paseo Triunfo De La Republica 3745, Ciudad Juarez, Mexico, 32310  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Istay Hotel Ciudad Juarez

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Sauna

Overview

The 5-star Istay Hotel Ciudad Juarez offers a comfortable accommodation to stay in Ciudad Juarez. Istay Hotel Ciudad Juarez welcomes guests to its cozy rooms since 1993.

The hotel is 25 minutes' walk away from Chamizal Park. Istay Hotel Ciudad Juarez lies within a 20-minute walk from the center of Ciudad Juarez.

Set next to restaurants and bars, this hotel also offers an indoor swimming pool, a tennis court and a golf course on site.

Guests can reach Istay Hotel Ciudad Juarez from Intl Abraham Gonzalez airport within 20 minutes' drive.

Rooms

The 147 guest rooms are spread over 4 floors. They have a modern interior.

Eat & Drink

Guests can enjoy a meal in Fridas and Kinsui, which are located in a financial area, about 5 minutes’ walk from Istay Hotel Ciudad Juarez.

Services

24-hour reception, concierge service and ironing service as well as free self parking, an elevator and a luggage storage are available for guests' use.

Relax

The hotel caters to families with cribs and babysitting. On-site fitness facilities include a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   4.  Number of rooms:   147.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Limousine service
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Catering service
  • Buffet breakfast

Business

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Barbeque grills
  • Sauna
  • Jacuzzi

Room view

  • Pool view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Dressing area
  • Turndown service
  • Ironing facilities

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Washing machine

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 1 pm FREE

Children and extra beds

All children
0 - 12 years
Existing bedding FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Istay Hotel Ciudad Juarez Ciudad Juarez location
Show big map »

Hotel Address:

Paseo Triunfo De La Republica 3745, Ciudad Juarez, Mexico, 32310

Get directions
Airports
  • Intl Abraham Gonzalez (CJS)
    7.1 mi
Restaurants
  • Fridas
    900 ft
  • Kinsui (cuisine: Japanese)
    1300 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  1 pm
  • Year renovated:
    2012
  • Number of floors:
    4
  • Number of rooms:
    147

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCiudad JuarezIstay Hotel Ciudad Juarez

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Istay Hotel Ciudad Juarez photos Exterior Hotel information
Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Istay Hotel Ciudad Juarez photos Exterior iStay Hotel Ciudad Juarez
Standard King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Istay Hotel Ciudad Juarez photos Room
Standard Double or Twin Room
  • Room size:

    335 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This spacious air-conditioned room has bright, modern décor. It includes free wired internet, flat-screen satellite TV, a desk and a safe. The bathroom has a bathtub, shower and hairdryer.

Istay Hotel Ciudad Juarez photos Room
Deluxe Double or Twin Room
Pool view
  • Room size:

    335 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Overlooking the swimming pool, this spacious air-conditioned room has bright, modern décor. It includes free wired internet, flat-screen satellite TV, a desk and a safe. The bathroom has a bathtub, shower and hairdryer.

Istay Hotel Ciudad Juarez photos Room
Executive Double or Twin Room
  • Room size:

    410 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Microwave
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This very spacious air-conditioned room has bright, modern décor and offers a sofa bed. It includes free wired internet, flat-screen satellite TV, a desk and a safe. The bathroom has a bathtub, shower and hairdryer.

Istay Hotel Ciudad Juarez Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Cohen Stadium10.7 mi
    9700 Gateway North Blvd

    Restaurants nearby

    • Fridas900 ft

      68% likes this, based on 36 reviews

    • Sanborn's3300 ft

      Address: Paseo Triunfo de la Republica #3809
      Phone: 656 6169203

      66% likes this, based on 40 reviews

    • Kinsui1300 ft

      Address: triunfo de la republicaa

      64% likes this, based on 20 reviews
      Cuisine: Japanese

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  1 pm
    • Year renovated:
      2012
    • Number of floors:
      4
    • Number of rooms:
      147

    Hotel Awards

    MexicanHOTEL AWARDSHighly RecommendedCiudad JuarezIstay Hotel Ciudad Juarez

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Mexico

    Use Badge

    Cities nearby
    • Copper Canyon hotels - 127 km
    • Senecu hotels - 7 km
    • Zaragoza hotels - 14 km
    • El Sauzal (Chihuahua) hotels - 15 km
    • Progreso (Sonora) hotels - 127 km
    • Manuel F. Martinez hotels - 9 km

    Istay Hotel Ciudad Juarez Reviews

    Guest reviews are submitted by our customers after their stay at Istay Hotel Ciudad Juarez

    8.2
    FabulousBased on81 reviews

    Guest reviews

    • Older travelers
      10.0

      I liked because is in a rigth place in the city and clean , have an excellent customer service

    • Older travelers
      9.6

      The staff was very helplful.

    • 4.6

      Breakfast is really good and complete.

      Pool was under maintenance and the threadmills need a "key" to work but no one tells you that until you get to front desk to tell them these don't work...

    • 10.0

      Immigration hardships lessened by all the good in this place.

    • 10.0

      Location, the room we stayed in comfy was very bright.

      Didn't tell us what time breakfast is served, No microwave, Didn't show us around the room as far as light switches, heater ect...

    • 7.8

      Everything was comfort

      I really think you need a bigger pool or add another pool because there was alot of people

    • 10.0

      I like everything, great services, clean rooms, great location

    • 10.0

      Very clean hotel

    • 9.6

      Location

      Laundry

    • 10.0

      Everything

      Nothing

    • 6.2

      Facilities are awesome location is good and convenient and I liked the store attached (Sanborns)

      Staff is not great, except the guy who helped us with the check in. When we requested some towels nobody was able to help, we had to wait like 30 min til I had to go myself and asked to one of house keeping girls for one. Hallways are too hot, mostly 4th floor where our room was, apparently somebody is trying to save money and turned A/C off, other big issue was that our check out time it was 1:00pm but our cards were deactivated by 11:00 am that is embarrasing to have to go to front desk and request the reactvation and at that moment the girl behind the desk was not polite she was threating us like people who had not to be there anymore. My 1st experience in this hotel was in September 2015 and it was pleasant but this time it was not. I like the Hotel so I hope you can improve in those areas.

    • 9.6

      Breakfast was bad, restaurant bad. It's was a plus to have free laundromat

    • 8.2

      Staff if friendly. Responded immediately to our requests. Conveniently located.

      Rugs were stained. Bathroom is old.

    • 9.6

      Pool

      Food

    • 8.8

      great location good service

    How to reach hotel

    hotel Istay Hotel Ciudad Juarez Ciudad Juarez location
    Show big map »

    Hotel Address:

    Paseo Triunfo De La Republica 3745, Ciudad Juarez, Mexico, 32310

    Get directions
    Airports
    • Intl Abraham Gonzalez (CJS)
      7.1 mi
    Restaurants
    • Fridas
      900 ft
    • Kinsui (cuisine: Japanese)
      1300 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  1 pm
    • Year renovated:
      2012
    • Number of floors:
      4
    • Number of rooms:
      147

    Hotel Awards

    MexicanHOTEL AWARDSHighly RecommendedCiudad JuarezIstay Hotel Ciudad Juarez

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Mexico

    Use Badge