Istay Hotel Ciudad Juarez31.73764, -106.45116
ex. Holiday Inn Express
According to guest reviews, the hotel has been rated as Best Luxury Hotels in Mexico
The 5-star Istay Hotel Ciudad Juarez offers a comfortable accommodation to stay in Ciudad Juarez. Istay Hotel Ciudad Juarez welcomes guests to its cozy rooms since 1993.
The hotel is 25 minutes' walk away from Chamizal Park. Istay Hotel Ciudad Juarez lies within a 20-minute walk from the center of Ciudad Juarez.
Set next to restaurants and bars, this hotel also offers an indoor swimming pool, a tennis court and a golf course on site.
Guests can reach Istay Hotel Ciudad Juarez from Intl Abraham Gonzalez airport within 20 minutes' drive.
The 147 guest rooms are spread over 4 floors. They have a modern interior.
Eat & Drink
Guests can enjoy a meal in Fridas and Kinsui, which are located in a financial area, about 5 minutes’ walk from Istay Hotel Ciudad Juarez.
24-hour reception, concierge service and ironing service as well as free self parking, an elevator and a luggage storage are available for guests' use.
The hotel caters to families with cribs and babysitting. On-site fitness facilities include a gym and a fitness centre.
Wireless internet is available in the entire hotel for free.
Private parking is possible on site for free.
Year renovated: 2012. Number of floors: 4. Number of rooms: 147.
On-site car park
Late check-in/ -out
Bar/ Lounge area
Free airport shuttle
Outdoor swimming pool
Indoor swimming pool
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Free airport shuttle
- Car rental
- Self-service laundry
- Dry cleaning
- Tours/Ticket assistance
- Limousine service
- Wake up service
- Shops/Commercial services
- Newspaper service
- Bell staff/Porter
- In-room breakfast
- Restaurant buffet
- Snack bar
- Bar/ Lounge area
- Catering service
- Packed lunches
- Special diet menus
- Buffet breakfast
- Business centre
- Exhibition space
- Meeting/ Banquet facilities
- Babysitting/Child services
- DVDs/ Videos for children
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Barbeque grills
- Leisure/ TV room
- Spa & wellness centre
- Public Bath
- Pool view
- Air conditioning
- Soundproofed rooms
- Sitting area
- Turndown service
- Ironing facilities
- Bath/ Shower
- Hair dryer
- Washing machine
- Free toiletries
- Flat-screen TV
- Direct dial telephone
- Parquet floor
Rooms and availability
1 Double bed
1 King-size bed
1 Double bed
1 King-size bed
- City landmarks
The staff was very helplful.
Immigration hardships lessened by all the good in this place.
Customer Service, Room and the one in Juarez its next to sambors.
the beds and room was comfy
my room said i was getting a microwave and didnt have one.
The Front Desk clerks were very nice & helpful. The inside of the hotel was nice. I requested for additional towels and the staff were very accommodating. I recommend this hotel :-)
No air conditioning thermostat in the room (at least I never found one and I didn't see an AC unit by the window). The shower faucet took a bit of figuring out, but it was great once you got it going. I also suggest putting complimentary coffee and a coffee maker in the rooms.
The staff is very pleasant and they did everything possible to accommodate our stay. Very pleasant staff. Transportation driver was excellent and extremely professional.
wifi would go out a couple of times but always came back. Longest time we were without wifi was 3 hrs
the room was pleasant, and the view to the pool was great. My kids enjoy the pool a lot. The structure of the hotel it is very comfortable. I love the balconies. The rooms were clean and comfortable.
it was not time for us to check out (12:30) and we did not have access to the room. We went to eat and then we could access the room. We were disappointed with that.
it is little further away from consulat than advertised
El personal muy amable.
Que ala hora de tu reserva te dan un precio total mas iva mas del costo de tu estancia. Impuesto (11%) no incluido Cargo por servicio (0.12%) no incluido Impuesto municipal (3%) no incluido total + iva (14.12%)
Comodidad en la habitacion, muy bien la alberca y muy confortable las areas
Calor en los pasillo, sobretodo en los pisos de arriba
Las a vitaciones estan muy bien
No tienen un servisio bueno es muy malo en recepcion
Una muchacha de la recepción contestaba algo molesta
La cama muy comoda, el hotel muy bonito.
sono 3 veces la alarma durante la noche
camas deliciosas, agradable lugar, alberca muy bien
deberían de incluir el desayuno en el costo