8.2
Great73 reviews

Istay Hotel Ciudad Juarez

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1 room2 Guests
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Address
Paseo Triunfo De La Republica 3745, Ciudad Juarez, Mexico, 32310
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Overview

Offering free private parking, a spa center and live performances, Istay Hotel Ciudad Juarez Ciudad Juárez is located within 9 minutes' walk to Rio Grande Mall. The 5-star hotel is located in a commercial area with quick access to Emotion Casino.

Location

The hotel is located in the commercial district of Ciudad Juarez. Benito Juarez Olympic Multi-Purpose Stadium is located only 25 minutes' walk of the property. Temple of San Lorenzo is reachable within a 5-minute ride.

Suites El Paseo bus station is located 10 minutes away from Istay Hotel Ciudad Juarez on foot.

Rooms

Some of the 147 air-conditioned rooms at the accommodation are furnished with a couch, and appointed with a mini bar. Guests can also make use of a bath, a separate toilet and a sink. These spacious units also feature views of the pool.

Eat & Drink

This hotel serves a buffet breakfast featuring eggs and fresh fruits. Pergola and Sanborns restaurants offers wide variety of cuisines onsite, including international as well as international. Guests are welcome to an lounge bar on site.

A full breakfast is served at the price of MXN 120 per person per day. 

Leisure & Business

Alternatively, guests can exercise in a fitness center. Business travelers are welcome to use a 24-hour business center offered on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   4.  Number of rooms:   147.

Former name: Holiday Inn Express

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Facilities
Most popular facilities
Wi-Fi
Parking

On-site parking lot

Baggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Snack bar

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

General

  • Wi-Fi
  • Parking
  • Baggage storage
  • 24-hour services
  • Food/ Drinks
  • Shuttle
  • Fitness/ Gym
  • Swimming pool

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Free airport shuttle
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Beach umbrellas
  • Live entertainment
  • Barbeque grills
  • Leisure/ TV room
  • Spa & wellness center
  • Pedicure
  • Manicure
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Public Bath

Room view

  • Pool view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Washing machine
  • Free toiletries
  • Sink

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
  • Blackout curtains
Show all facilitiesHide facilities
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 1 pmFREE
PetsPets are not allowed.
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Rooms and availability

Deluxe King Room
  • Bed options:
    1 King-size bed
  • Room size:

    335 sq. feet

  • Max:
    2 persons
  • Heating
  • Bathtub
  • Air conditioning
room details
Standard King Room
  • Bed options:
    1 King-size bed
  • Room size:

    335 sq. feet

  • Max:
    2 persons
  • Heating
  • Bathtub
  • Air conditioning
room details
Standard Double or Twin Room
  • Bed options:
    2 Double beds
  • Room size:

    335 sq. feet

  • Max:
    2 persons
  • Shower
  • Heating
  • Bathtub
  • Air conditioning
room details
Show 2 more room typesLess
Location
Paseo Triunfo De La Republica 3745, Ciudad Juarez, Mexico, 32310
  • City landmarks
  • Nearby
  • Restaurants
Store
Devlyn
1600 ft
Avenida Paseo Triunfo de La Republica S\u002Fn Int 6B
Corralito Prime
2100 ft
Getting around
Airports
Abraham Gonzalez International (CJS) 8.5 mi
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
8.2
Great73 reviews
Location9.6
Rooms8.4
Service7.8
Dining10.0
  • 9.0
    Perfect

    Its price, location, its roofed and heated pool and width of the room.

    During my stay there was an altercation between the guests in the room next to mine. It started at midnight and approximately ended with the shouting and other noises they made. I called the front desk several times, they were unable to control the uncomfortable guests. hotel reacted to my complaint by giving me a free breakfast, I appreciate, I think it's important that they take action in these circumstances and not be so soft on this type of violent person. I don't know exactly what the reason for the argument was, at some point I was afraid that the woman would be physically harmed. They need to do a safety protocol for cases of GBV. On the other hand. I was uncomfortable with the cleanliness of the bathroom: there was hair stuck to the ceiling and wall, I reported it the first day. they didn't listen until the second day I reported it again, Also. I think that the bed and pillows are not correct to take care of the correct position of the spine, They need to consider that change so that people who have injuries or aftermath of an accident can rest.

    Joseph United Kingdom, 
  • 9.6
    Perfect

    The staff was very helplful.

    United States of America, 
  • 10.0
    Perfect

    Immigration hardships lessened by all the good in this place.

    United States of America, 
  • 10.0
    Perfect

    Customer Service, Room and the one in Juarez its next to sambors.

    United States of America, 
  • 5.8
    Guest rating

    the beds and room was comfy

    my room said i was getting a microwave and didnt have one.

    United States of America, 
  • 7.8
    Very good

    The Front Desk clerks were very nice & helpful. The inside of the hotel was nice. I requested for additional towels and the staff were very accommodating. I recommend this hotel :-)

    No air conditioning thermostat in the room (at least I never found one and I didn't see an AC unit by the window). The shower faucet took a bit of figuring out, but it was great once you got it going. I also suggest putting complimentary coffee and a coffee maker in the rooms.

    United States of America, 
  • 10.0
    Perfect

    The staff is very pleasant and they did everything possible to accommodate our stay. Very pleasant staff. Transportation driver was excellent and extremely professional.

    wifi would go out a couple of times but always came back. Longest time we were without wifi was 3 hrs

    United States of America, 
  • 9.2
    Perfect

    the room was pleasant, and the view to the pool was great. My kids enjoy the pool a lot. The structure of the hotel it is very comfortable. I love the balconies. The rooms were clean and comfortable.

    it was not time for us to check out (12:30) and we did not have access to the room. We went to eat and then we could access the room. We were disappointed with that.

    United States of America, 
  • 9.2
    Perfect

    Warm pool

    Elevator maintenence

    United States of America, 
  • 9.6
    Perfect

    it is little further away from consulat than advertised

    United States of America, 
FAQ
What is the closest airport to Istay Hotel Ciudad Juarez Ciudad Juárez?
Istay Hotel Ciudad Juarez Ciudad Juárez is located 10 miles away from Abraham Gonzalez International airport.
Should we expect an airport shuttle to bring us to Istay Hotel Ciudad Juarez?
Yes, Istay Hotel Ciudad Juarez can arrange bus shuttle.
Are there any business facilities featured at Istay Hotel Ciudad Juarez?
Yes, Istay Hotel Ciudad Juarez offers a xerox and a desk.
At what time can I check-in at Istay Hotel Ciudad Juarez Ciudad Juárez?
At Istay Hotel Ciudad Juarez Ciudad Juárez you can check in from 3 PM.
How far is Istay Hotel Ciudad Juarez located from the city center?
The city center is 0.8 miles away from Istay Hotel Ciudad Juarez.
Does Istay Hotel Ciudad Juarez Ciudad Juárez feature any cleaning services?
Yes, Istay Hotel Ciudad Juarez Ciudad Juárez offers room service.
What dining options does Istay Hotel Ciudad Juarez provide?
Guests of Istay Hotel Ciudad Juarez can choose to dine at a la carte restaurant Pergola.
Is there any Internet available at Istay Hotel Ciudad Juarez Ciudad Juárez?
Yes, at Istay Hotel Ciudad Juarez Ciudad Juárez Wi-Fi is provided in the rooms.
What points of interest are close to Istay Hotel Ciudad Juarez?
Chamizal National Memorial is worth visiting, plus it is set 2.2 miles away from Istay Hotel Ciudad Juarez.
What leisure facilities can I make use of at Istay Hotel Ciudad Juarez?
You can benefit from a shared lounge, a bar and a satellite TV provided at Istay Hotel Ciudad Juarez.
Are there any dining facilities close to Istay Hotel Ciudad Juarez Ciudad Juárez?
You will enjoy a meal in one of the nearby restaurants near Istay Hotel Ciudad Juarez Ciudad Juárez, such as Natural Xpress and Tacos Rey.
What are the booking prices at Istay Hotel Ciudad Juarez?
The prices at Istay Hotel Ciudad Juarez start from $62.
Address
Paseo Triunfo De La Republica 3745, Ciudad Juarez, Mexico, 32310
View map
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 1 pmFREE
PetsPets are not allowed.
+ More- Less
Getting around
Airports
Abraham Gonzalez International (CJS) 8.5 mi
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
According to Mexican Covid-19 Regulations, in order to stay at this hotel, you will have to provide a document confirming the reason of your stay.