Istay Hotel Ciudad Juarez

ex. Holiday Inn Express

Paseo Triunfo De La Republica 3745, Ciudad Juarez, Mexico, 32310show map
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Rooms and Guests
2Guests1room
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Mexico

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Overview

The 5-star Istay Hotel Ciudad Juarez offers a comfortable accommodation to stay in Ciudad Juarez. Istay Hotel Ciudad Juarez welcomes guests to its cozy rooms since 1993.

The hotel is 25 minutes' walk away from Chamizal Park. Istay Hotel Ciudad Juarez lies within a 20-minute walk from the center of Ciudad Juarez.

Set next to restaurants and bars, this hotel also offers an indoor swimming pool, a tennis court and a golf course on site.

Guests can reach Istay Hotel Ciudad Juarez from Intl Abraham Gonzalez airport within 20 minutes' drive.

Rooms

The 147 guest rooms are spread over 4 floors. They have a modern interior.

Eat & Drink

Guests can enjoy a meal in Fridas and Kinsui, which are located in a financial area, about 5 minutes’ walk from Istay Hotel Ciudad Juarez.

Services

24-hour reception, concierge service and ironing service as well as free self parking, an elevator and a luggage storage are available for guests' use.

Relax

The hotel caters to families with cribs and babysitting. On-site fitness facilities include a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   4.  Number of rooms:   147.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Snack bar

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Free airport shuttle
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Catering service
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • DVDs/ Videos for children
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Entertainment
  • Barbeque grills
  • Leisure/ TV room
  • Spa & wellness centre
  • Massage
  • Public Bath

Room view

  • Pool view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Wardrobe
  • Turndown service
  • Ironing facilities

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Washing machine
  • Free toiletries
  • Sink

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • Direct dial telephone

Room decor

  • Parquet floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 1 pmFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
FridasFridas900 ft
KinsuiKinsui1300 fttriunfo de la republicaa
Sanborn'sSanborn's3300 ftPaseo Triunfo de la Republica #3809
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Monumento a la MexicanidadMonumento a la Mexicanidad1.4 mi
Chamizal ParkChamizal Park1.4 mi
Ciudad Juarez CathedralCiudad Juarez Cathedral2.1 mi
Benito Juarez Olympic StadiumBenito Juarez Olympic Stadium1.4 mi
Cohen StadiumCohen Stadium10.7 mi9700 Gateway North Blvd
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Getting around
Airports
Intl Abraham Gonzalez (CJS)7.1 mi
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Reviews
8.2
FabulousBased on  54  reviews
  • 9.6
    Exclusive

    The staff was very helplful.

  • 10.0
    Exclusive

    Immigration hardships lessened by all the good in this place.

  • 10.0
    Exclusive

    Customer Service, Room and the one in Juarez its next to sambors.

  • 5.8
    Guest rating

    the beds and room was comfy

    my room said i was getting a microwave and didnt have one.

  • 7.8
    Fabulous

    The Front Desk clerks were very nice & helpful. The inside of the hotel was nice. I requested for additional towels and the staff were very accommodating. I recommend this hotel :-)

    No air conditioning thermostat in the room (at least I never found one and I didn't see an AC unit by the window). The shower faucet took a bit of figuring out, but it was great once you got it going. I also suggest putting complimentary coffee and a coffee maker in the rooms.

  • 10.0
    Exclusive

    The staff is very pleasant and they did everything possible to accommodate our stay. Very pleasant staff. Transportation driver was excellent and extremely professional.

    wifi would go out a couple of times but always came back. Longest time we were without wifi was 3 hrs

  • 9.2
    Superb

    the room was pleasant, and the view to the pool was great. My kids enjoy the pool a lot. The structure of the hotel it is very comfortable. I love the balconies. The rooms were clean and comfortable.

    it was not time for us to check out (12:30) and we did not have access to the room. We went to eat and then we could access the room. We were disappointed with that.

  • 9.2
    Superb

    Warm pool

    Elevator maintenence

  • 9.6
    Exclusive

    it is little further away from consulat than advertised

  • 3.8
    Guest rating

    El personal muy amable.

    Que ala hora de tu reserva te dan un precio total mas iva mas del costo de tu estancia. Impuesto (11%) no incluido Cargo por servicio (0.12%) no incluido Impuesto municipal (3%) no incluido total + iva (14.12%)

  • 9.2
    Superb

    Comodidad en la habitacion, muy bien la alberca y muy confortable las areas

    Calor en los pasillo, sobretodo en los pisos de arriba

  • 5.0
    Guest rating

    Las a vitaciones estan muy bien

    No tienen un servisio bueno es muy malo en recepcion

  • 7.0
    Very good

    Una muchacha de la recepción contestaba algo molesta

  • 8.2
    Fabulous

    La cama muy comoda, el hotel muy bonito.

    sono 3 veces la alarma durante la noche

  • 7.4
    Very good

    camas deliciosas, agradable lugar, alberca muy bien

    deberían de incluir el desayuno en el costo

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Mexico

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 1 pmFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Intl Abraham Gonzalez (CJS)7.1 mi
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Check rooms and rates
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Rooms and Guests
2Guests1room
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